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Online Help Topics
Browse our online list of frequently asked questions.
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Phone
To help serve you better we have extended our Prepaid Payment Center hours of operation to 4:00 a.m. till 10:00 p.m. Pacific Standard Time seven days a week. For all collect call or billing related questions our customer service department can be reached Monday through Friday 5:00 a.m. to 6:30 p.m. pacific time and Saturday 7:00 a.m. to 3:30 p.m. pacific standard time. 888.288.9879
Deposits/Mail
Send your deposits or mail correspondence directly to us. Please use the address to the right to mail us your money order/cashiers check. We advise customers that choose this method of payment that it may take 2-5 business days from the time we receive your check for the funds to appear on their prepaid accounts. When sending us the payment by mail, please remember to include your name, phone number and the name of the correctional facility where your inmate is incarcerated.

PCS Daily Dial
c/o Public Communications Services, Inc.
PMB #233
12021 Wilshire Blvd.
Los Angeles, CA 90025
E-Mail
Contact us via email with any questions or concerns. customerservice@pcsdailydial.com
Fax
Fax your inquiry to us. 800.296.6971
Website
Let us know if you're having problems with our website or if you have any suggestions. support@pcsdailydial.com